https://www.nccourts.gov/courts/supreme-court/court-rules/court-ordered-arbitration-rules

Under these rules, any civil action filed in the District Court, with some exceptions, and any civil action filed in the Superior Court where the amount in controversy does not exceed $15,000 may be submitted to arbitration by order of the court. Actions in either court not exceeding $15,000 may also be submitted upon request of the parties. The parties may choose an arbitrator, from the court's approved list or otherwise, though the court may make the selection if an agreement is not reached. The rules outline procedures for conducting arbitrations, including arbitrator qualifications, payment of fees, scheduling, attendance, sanctions, filing of award, conducting a trial de novo, and admissibility of evidence.